This course gives general overview of how to serve passengers with reduced mobility according to general regulations and guidelines, and by following the principles of good customer service. This course content is designed according to IATA AHM and IGOM, EU, USA and Canadian regulations.
The duration of this eLearning course is approximately 60 minutes.
NOTE: Please double check that your name and birthdate are correct as these will be printed in your course certificate. These can not be changed afterwards.